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Hi Mike

I attained PSP 41504 Certificate IV in Government (Investigation) through the Academy while employed at the Office of Fair Trading in 2006.I now wish to study the PSP51704 Diploma of Government Investigation, will I receive any Recognition of Prior Learning? Kind Regards Janine

Reply

Hi Janine

In the first instance go to this page and complete the Diploma of Government investigation RPL preliminary Survey

Once you have completed that I will provide accurate information on what you can RPL.

Best Regards

Mike Evans Australian Security Academy

Michael

I am a former Victoria Police member with 27 years service. You have recommended to me by an associate. I am interested in attaining the CPP60307 Certificate III in Investigative Services Qualification. I have the Certificate IV in Training and Assessment qualification and I understand the RPL process. Can you send me more information on the course, and what is in it please? Yours Sincerely Simon

Reply

Dear Simon,

Go to this link all the comprehensive information is here CPP60307 Certificate III in Investigative Services

Kind Regards

Mike Evans Australian Security Academy

Dear Mike

Can you recommend a group or association that supports ladies in the investigation of fraud. I have researched a lot of sites but they all seem a bit "blokey" to me? Thanks Alannah

Reply

Hi Alannah

Good to hear from you again, I trust you are well. Yes Forensically Speaking at PWC is the answer to your quest

Kind Regards

Mike Evans Australian Security Academy

Hello Michael

I have been connected to you through a friend here in Kabul. I am seeking information on RPL for CPP50607 Diploma of Security Risk Management. Do you provide this and how do I commence the application process? Thanks Dave

Reply

Dear Dave,

Thank you for your inquiry for all the preliminary information on RPL for CPP50607 Diploma of Security Risk Management go here.

Stay safe

Mike Evans Australian Security Academy

Hello Mike

We have spoken a a few occasions over the last years. My question is do you know of anyone who has tried to start a National Network of investigators in Australia? Cheers Mark

Reply

Hello Mark

Nationwide was the first attempt at that, which I was aware of. They started in around 1997 -1998. But it did not take off. The Crux Investigation Group is the most successful one I have seen as a firm of grouped investigators benefitting individuals nationally. Google them.. Loss Adjustors such as Crawfords and Echelon, have perfected the practice, but they have international franchises behind them and require FNS50107 Diploma of Financial Services Loss Adjusting qualifications.

Kind Regards Mike Evans Australian Security Academy

Mike Evans Managing Director Australian Security Academy So why should you become a qualified workplace Instructor Assessor with a Certificate IV in Training and Assessment Qualification? There are 4 main reasons and one secret nobody anticipated that works in your favour:

Change - The changing landscape of compliance learning and assessment in Vocational Education and Training (VET).

Opportunity - TAFE’s are now becoming corporate entities and must compete for government funding, no longer are TAFE’S, Universities and Government RTO’s the recipients of unlimited government funding / money. they have to have people like you designing, delivering and assessing training.

Income - You can compliment your current career and formalise your teaching qualifications to add an extra income stream. Part time, full time or casual. Experience - Your experience is a demand commodity. No longer can any teacher, teach any subject. Only those with industry experience and formal qualifications can now do so in VET.

Change

The investigation, security risk management, government fraud control and OH&S compliance industries are constantly evolving. Teachers and assessors in these industries are required to have knowledge of current industry practices, requirements, skills and procedures, as well as qualifications. What’s changed? Getting on an air plane, obtaining a drivers license or even buying a mobile phone or opening a bank account has now become a security and compliance issue. Duty of Care, Liability, Security, Risk Assessment are common daily workplace terms now that were once the realm of the consultant. It is a very different world today than it was 10 years ago. Every workplace now has a compliance regime guided by policy and procedure. The workplace and the community is changing constantly. Asylum seekers, immigration policies, government financial policy, aging population, shifts in work from manual to IT related skills are only small parts of the change.

Opportunity

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If you work in investigation, security risk management, government fraud control or OH&S compliance industries and have experience, training and qualifications you can teach and assess all the Nationally Recognised Qualifications you hold on behalf of a TAFE or RTO. But only if you hold a Certificate IV in Training and Assessment. I commenced the Australian Security Academy in early 2001. At that time I held two qualifications, a Certificate IV in Workplace Training and a Certificate IV in Investigative Services. With those I established my Registered Training Organisation (The Australian Security Academy) and have since assisted thousands of students to attain their qualifications. The 1600th on line student at the Australian Security Academy will enroll in July 2010. We have only had on line training for three years. In addition to that we conduct face to face, in class instruction and assessment. I would estimate this represents less than 5% of the total market that was available in that time. The opportunities in the South Pacific region are viable and real.

Income

The Security Industry dollar value market for security services in Australia is worth Four Billion Dollars annually!!! Your partner could not spend that in a lifetime! Now if the industry in 2010 is worth that, imagine what it will be worth annually, two, five or ten years from now. Businesses are under threat from, theft, armed hold up, scams, identity fraud, credit card fraud, competitor / employee infiltration, natural disaster and the list goes on. You can share in this very real ongoing opportunity. The safety and security of your local area, state and country will never be guaranteed, but can be monitored and counter measures put in place as a result of your training. Experience We all reach a time in our careers where we have something to give back to the industry we work in. Your tips, your guidance and your practical application of your methods and practices will assist other to grow professionally. You can maximise the success of others, through your formal training and assessment qualification.

The Secret

The current pool of Security Risk Management, Investigation, OH&S & Government Fraud Control instructors are getting older. I have watched instructors come into the education field; achieve success and recognition, and then apply that to other industries (construction, fitness, mining, forensics, bio metrics, agriculture & government) and achieve outstanding success in a new direction. Behind they left a vacum as they pursued new challenges based on their success in compliance Vocational Education and Training. This is not regrettable, it is a natural flow of career growth. What is required now, is genuine new input in compliance training from enthusiastic emerging instructors that have not already begun their formal teaching, but will carry out their teaching successfully over the next decade. You must be visionary to succeed, you must want to help others and you must want to take action to start that now. Contact Mike Evans 07 55148100 to commence your certificate IV in Training and Assessment today.

As an investigator, compliance professional, fraud controller, security risk manager or OH&S officer,  you ask questions in your professional practice every day. Questions are your tools of trade. In this article, Mike Evans from the Australian Security Academy shows you the trainer how to use that skill in the class room to engage learning.

Engaging structured Questions for Investigation, Compliance, Security Risk Management and Fraud Control Trainers used in classroom and Internet learning activities at the Australian Security Academy Pty Ltd. 

Practice and implement these questions into your daily training activities, you will be pleasantly surprised by how much learning you can evoke, by asking the right question at the right time! Knowledge, skill and or attitude gaps can close effortlessly with the right questions.

These can be used to evaluate progress during a session and deepen trainees learning. The aim of Competency Based Learning is to have the trainees implement their training in the workplace in a fashion relevant to their workplace.

There are 3 stages of learning in which trainees are actively engaged in learning a new skill.

Experiencing – at this stage trainees are actively engaged in learning a new skill. simulations, activities, assessments.

Interpreting – the stage where trainees are trying to make sense of the situation, gain understanding, or place the training in the context of what they are training to do. Reflection, practice, research.

Applying – the stage where the trainee is concerned with applying their new understanding to real life situations. Possibly making generalisations about the training in a number of work situations. Actually taking a statement, conducting a security risk assessment or surveillance.

These questions can be used following, individual or group work, fish bowls, role - plays, presentations, before or after assessment or during general discussion. They are particularly valuable after a presentation by a guest speaker, or industry representative and will add value to the learning, in your classroom.

Experiencing.

What is going on?

How do you feel about that?

If you could guess at the answer what would it be?

Can you say that in another way?

What happened?

Were there any surprises?

Did anything puzzle you?

What did you observe?

What were you aware of?

Use these questions during, demonstrations, simulations and observations.

Interpreting.

How did you account for that?

What does that mean to you?

How was that significant?

How was that good/bad?

What struck you about that? How do those fit together?

How might it have been different?

Do you see something operating there?

Use these questions when going over the completed or nearly completed work of a trainee. Effectively they will learn twice.

Experiencing.

What might we draw from that?

What did you learn / relearn?

What does that suggest to you about ………….in general?

Does that remind you of anything?

What principle / law do you see operating?

Does that remind you of anything? What does that help you explain?

How does that relate to other experiences?

What do you associate with that?

So what?

How could you apply / transfer that?

What would you like to do with that?

How could you repeat this again?

What are the options?

What might you do to help / hinder yourself?

How could you do it better?

What would be the consequences of doing / not doing that?

What modifications can you make-work for you?

Use these questions in almost any learning circumstance, they can sting, illuminate, add value, and get low participators to rise to the challenge.

The advantages of employing these questions are many:

If the training experience is going as planned, you have a tool for guiding the pace, depth and intensity that you deem appropriate.

If there is difficulty with the learning you have a tool for deriving learning from what is occurring, so that benefit is obtained regardless of trainees attitudes or reactions.

The greatest advantage is that these questions can be used with any experience, in nearly any situation with the vast majority of trainees. They are generalizable, transferable and guaranteed to evoke learning.

Try to introduce three in each category to appropriate sessions, as they will evoke learning, promote interaction and become a very valuable instructor habit. Remember it is not your job to give bold lectures in the classroom; it is your job to get students thinking, learning and applying those skills in the workplace.

Direct the questions to trainees initially as a group, as they grow in confidence you can switch to individuals (or departments, or workplaces) for their input / view. Each one of the above questions is designed to draw out more learning. 

They are not FATAL LEARNING questions where students have to guess the answers inside the teacher’s head, and will end up switching off, just like we all do in those circumstances. 

Narrowing down the focus in Litigated Claims.

1.     In litigated matters such as a slip, trip or fall, solicitors will want a well-defined description of the incident.

2.     They call this the mechanism of the slip (or trip or fall), they apply the question: “What was the mechanism of the slip (trip or fall)?” to the incident.

3.     A good investigator will get this from every witness.

4.     Did the Claimant slip forward, sideways or backwards? Did the legs go in front, behind or to the side?

5.     Did the Claimant fall forwards, sideways or backwards? Right side or left side?

6.     How did the Claimant land? Was it flat on the back, in a sitting position or on the left or right side, or on his / her head?

7.     Did any debris, person or defect contribute to the accident? How?

8.     What was the Claimant’s demeanour?

9.     Lastly and most importantly, an Insured can take precautions against slips, trips and falls. These include paints, hand rails, mats, strips on stairs etc, but in the eyes of a Magistrate these do not necessarily guarantee a “Non slip surface”. Only ever refer to these as “An aid in traction”. It will save you a lecture in court. There is no such thing as a non-slip surface!

Did you like that? You should see what the experts say and teach in our CPP30607 Certificate III Investigative Services Private Investigator Course learning materails. Australia's most comprehensive investigation resource.

Plaintiff Investigators – Beware of the opposition.

1.     Just like you once thought there were no such thing as surveillance investigators, people today think lawyers do all the investigation work on behalf of the Plaintiff. Rubbish they outsource that activity!

2.     In litigated Claims and a host of others (Workers Comp / MVA, CTP, Sexual Harassment, Employment History etc), your investigation, will be being completed simultaneously by a Plaintiff Investigator.

3.     Think of all those times you have rung up a witness or even worse an Insured and they have said- “What again? We have already told you!”  The Plaintiff Investigator was there before you.

4.     If the Insured tells you that cleaning patrols are half hourly, Security patrols are half hourly and the cross over is 15 minutes, thus all spills are cleaned up within 15 minutes. And this is later mentioned in the defence of the claim; a Plaintiff Investigator will go to the Insured's premises, deliberately spill a drink and video record how long it takes to clean up. If it is over 15 minutes, the Insured and you are going to look foolish.

5.     Check all your information, assume nothing, and measure everything exactly, or a Plaintiff Investigator might just ruin your day!

6.     Plaintiff investigators are funded by financiers willing to await the outcome of the court decisions (sometimes years) … and take a percentage of the Claimant's payout.

7.     Much of their work is done over the phone to reduce costs. They are very cost conscious.

8.     Today Plaintiff Investigators are highly trained, undertake continuous learning, attend seminars, entertain Workers Compensation and Public Liability Lawyers frequently, and get results. If you relax at any stage of your investigation, you risk letting your Client down, because Plaintiff Investigators are now more professional than ever before.